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Founded in 1996, we provide integrated "Industry 4.0" software and equipment solutions for manufacturing enterprises. We are committed to the R&D and manufacturing of intelligent, green, and user-friendly intelligent equipment, continuously promoting the deep integration of information technology and industrialization. -
Serving global clients in industries such as friction materials, building materials, rigid foam boards, welding materials, magnetic materials, and lithium batteries, we provide intelligent and environmentally friendly automated batching systems (auxiliary equipment for internal mixers/kneaders, automatic batching systems for small materials/additives, automatic batching systems for polymer materials, and automatic batching systems for composite materials). -
Tailored solutions: We provide suitable technical solutions and personalized services throughout the process, based on each client's needs and circumstances, and we pay attention to clients' potential needs. -
Following the principles of "intelligent control, advanced technology, practical stability, simple operation, and convenient maintenance", with a "professional" spirit and a "focused" attitude, we closely combine the user's actual production and development goals. Through continuous innovation and improvement, we effectively solve the production and management problems that users care most about, achieving "user satisfaction, joint innovation, and common development". -
Through company-wide innovation and continuous improvement, we constantly enhance product cost-effectiveness and stability. We continuously increase R&D investment to improve technological advancement and capabilities. Through continuous improvement of service models, we enhance service quality. We firmly follow the path of "specialization" to become a global professional company.
After-sales service
Build a customer service system for company products to manage customer profiles, customer service needs, and service personnel; enabling companies to provide better service activities, thereby enhancing the company's image and competitiveness in the industry.
Through customer profiles, customer business reminders, and tracking of customer service events, post-sales issues are resolved promptly and effectively; the establishment of a knowledge base helps after-sales personnel handle more after-sales content, providing better service to customers; it also strengthens collaboration among company employees, greatly improving work efficiency.
The core concept of Mach Technology's customer service management system is customer-centricity, providing the most suitable technical solutions and comprehensive personalized services based on each customer's needs and actual situation, providing customers with better services, and creating a proactive customer service experience model.
Beijing Mach Tiancheng Technology Co., Ltd.
Beijing Mach Tiancheng Technology Co., Ltd.
Address: 12th Floor, Building B, Yu Hui Building, No. 73 Fucheng Road, Haidian District, Beijing
Telephone:86 010-88152355
Fax: 010-88133042
Email:machtech@machtech.com.cn